SHIPPING POLICY

We currently ONLY ship to the Continental United States (48 States not including Hawaii and Alaska). Once we open sales to additional locations, we will amend this policy accordingly.

Timeline for shipping territory expansion (estimate, may be amended at any time):
- Add: Hawaii and Alaska to eligible shipping regions ~ 30 - 60 days after official launch date
- Add: Canada and territories to eligible shipping regions ~ 90 - 180 days after official launch date
- Add: Europe (Countries TBD) to be added to eligible shipping regions ~ 90 - 180 days after official launch date

NOTE: OCONUS (Outside the Continental United States) shipping rates may be higher than domestic rates. These rates will be calculated at checkout. Any fees for customs and imports will be the responsibility of the buyer.

Free Shipping

We offer Free Shipping from time to time during promotions. All shipments are sent via USPS or FedEx. Shipping is ONLY free when VT Vaporizers is running an active promotion. Otherwise, shipping is calculated at checkout at the buyer's expense.

Rush Processing

We offer Rush Processing service for a small additional fee. If selected, any order placed before 9AM PST will ship out on the same business day. If your order is placed after 9AM PST, it will ship out on the following business day.

Express Shipping

Express shipping can be negotiated in final quote. If for whatever reason we cannot make an express delivery for your order, this will be disclosed prior to purchase.

Note: Our team will put forth its best efforts, however, we cannot guarantee that your order will ship the same business day. If we fail to ship your order on the same business day, we will refund the Rush Processing fee. If the billing and shipping address are different, verification may be required.

Note: There is no weekend pickup or delivery for Express Shipping methods.

FAQ

Can you deliver to a P.O. Box?

Only if a USPS shipping method is selected during checkout. Couriers do not deliver to P.O. Boxes.

How long will it take for my package to arrive?

Our team is working tirelessly to ensure rapid order processing times with same day shipping for most orders placed Monday through Friday, before 11AM EST. If you wish to obtain a guaranteed shipping or delivery date, please choose an upgraded shipping method during checkout. 

Note: We do not offer expedited/rushed shipping all the time. We will amend this policy accordingly when we offer such services.

Do you deliver on Saturdays?

While FedEx does not automatically deliver on the weekend, a Saturday Delivery option may be available for your location. Your order must be placed before 11AM EST on Friday and choose FedEx Overnight shipping method with Saturday Delivery. Please note that FedEx 2Day shipping method does not deliver on Saturday. If you have any questions, please contact us for assistance in placing your order.